How nice that you (maybe) want to become a customer of Folat. This is very easy via the registration form in our webshop. Go to register and become a customer. Please note: we only supply to industry-related companies.
You can adjust your personal information under your account. Do you want to change other data? Please contact our customer service department. If you change your address or change the e-mail address where you would like to receive your invoice, for example, we ask you to send an e-mail.
Forgot your password? You can indicate 'forgot your password' when logging in. You will receive an email to change your password. Problem not solved? Please get in touch.
The minimum order amount is €100, - excl. VAT.
That depends on your order amount and varies per country. In your shopping cart you can see the amount you need to order for free shipping costs. The cost overview shows what the shipping costs will be for you.
We aim to process orders and deliver them to the carrier the next (working) day. The delivery time depends on the destination. You can see the expected delivery date in the shopping cart.
We currently offer the payment methods PayPal, Credit Card and payment on account.
If goods have been ordered incorrectly, you can contact us. Send an email to with the wrong items and your order number, packing slip number and/or invoice number.
Unfortunately, it is not possible to add products to a placed order.
Yes, it is possible to add your reference to the shopping cart during the ordering process. This can be done in the field: Reference. It is also possible to post a question or comment regarding the order. You can place this under: Note. Please note: if you leave a comment, we will hold the order to process the question and/or comment. This may cause the order to be processed less quickly.
If a product has the notification "Available soon", go to the product page by clicking on the product. Here you can leave your email address. You will receive a message when the item is back in stock. We also show the expected new delivery date on the product page.
Take the tank to a recycling center if possible. The tank can also be deposited in the gray waste container. The tank is made of steel and is 100% recyclable. Steel is the easiest material to recycle. During waste processing, steel is separated from other waste with a large magnet and then recycled.
We refer you to the company where you made your purchase. We are a supplier and deliver to stores & web shops, but not to consumers.
All information regarding our services for placing orders and downloading our images can be found on our Folat Services page.
Yes, all our product images, mood images, videos and other marketing tools can be found in our DAM (Digital Asset Management) system. Don't have an account yet? Request an account here. Did you know that you can immediately download all images per order? You do this in "My account > My orders". Select the order you want to receive the images from and click on the photo icon. Click on "Download all images for this order".