Returns

It is possible to return (part of) your order. To return items, you can submit a return order to us. Follow the instructions below.

 

1. Send an email to export@folat.eu with the following information:

 

    - Order number

 

    - Items to be returned

 

    - Reason for return

 

2. Within one working day you will receive a response from us with further explanation about returning your order. You can then return the items to us. After receipt, the items will be inspected and we will send a credit note.